Artigo Científico Publicado: Theoretical and Empirical Evolution in Corporate Hospitality

RESUMO: The main objective of this paper is to present the theoretical conceptual discussions on hospitality and deepen the little explored subject of Corporate Hospitality, which deals with the hospitable relations within the workplace. As a result, there was a consistent theoretical definition for the devel- opment of this organizational concern and the emergence of indicators that may be used in future empirical studies. An exploratory study with a deep revision, followed by a field research through a survey with managers concerning
their understanding on the topic. The theoretical frailty perceived in the literature review shows some dullness to the insiders on the subject, which is latent. In Brazilian jour- nals and in major international journals debating hospital- ity, the subject of Corporate Hospitality is little worked. The investigated sample is not representative due to its being regional and to the focus on formal associates of a people managers’ association. This study offers some implications for organizations and their managers, as it indicates several factors to create a hospitable environment and establishes the need for the creation of indicators or management maps that measure these factors. Contributes to the dissemination of the culture of hospitality for people managers. The theo- retical contribution herein helps the interdisciplinary field of Hospitality to flourish as part of the organizational concerns with the people who belong to it, using the traditional theo- retical framework of the area and generating a new perspec- tive on the subject.

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